Guardian - Leaders in Security Risk Management

Need acute support? +45 41 10 03 11

Guardian - Leaders in Security Risk Management

Need acute support? +45 41 10 03 11

Frequently Asked Questions

We have gathered some of the typical questions from our clients and other parties and done our best to answer each question.

What is Duty of Care?​

Duty of Care refers to the moral and legal obligation of an organisation to ensure the safety and wellbeing of its employees. Some countries have clearly defined laws regarding Duty of Care while others don’t. In any case, it is important that an organisation is compliant with Duty of Care best practices.

​Policies are important to achieve a robust and dynamic Duty of Care setup. Most organizations need to engage with external service providers to become fully compliant. Implementing a robust Duty of Care setup doesn’t have to be expensive or time consuming, however, getting an overview of the requirements can be difficult. For that very reason, Guardian offers an exclusive Duty of Care check-up, highlighting the needs of your organisation in relation to its risk and travel profile. Contact us to hear more about our Duty of Care check-up.

A robust Duty of Care setup is an organisation’s insurance against critical incidents. Not having a setup will leave the organisation unprepared if – or when – a crisis occurs. This can be costly, time-consuming, and damaging to the reputation of your organisation. The question is: can you afford to not to be compliant?

Travel security encompasses many different things. However, a few key elements are important for people travelling, and working in, challenging environments. These include training, informed consent, travel insurance, safe means of transportation, and a crisis management setup. 

How does an organisation handle a crisis most effectively? The short answer: by being well prepared. A crisis has the potential to severely impact an organisation’s financial status, its reputation, and its brand – these problems can be difficult to solve within the existing setup of your company. Thorough preparation requires two elements. First, robust and up-to-date crisis management policies. Second, a clearly organised and trained crisis management team. 

What is HEAT?

​Hostile Environment Awareness Training or HEAT is a course designed for people who travel and work in high-risk areas. The training is internationally recognised and often a requirement before trips or deployments to medium- and high-risk areas. 

The value of operational support lies in its ability to facilitate efficient, well-coordinated, and successful operations. It provides resources, expertise, and guidance to optimise processes, enhance decision-making, and mitigate potential challenges, ultimately contributing to the achievement of operational goals and objectives. 

​A travel management platform is a digital tool that helps your organisation maintain a comprehensive overview of where all your travellers are. Our travel management platform enables you to check-in and maintain contact with your travellers, ensuring that their travels are proceeding according to plan; access risk information, so that you can provide your travellers with the tools that they need; and automatically be informed of relevant incidents across the globe that may affect your travellers, so that you can respond in a timely manner. 

Our e-learning courses are designed for people travelling to low- and medium risk areas. It provides organisations and travellers with the ultimate flexibility, as courses can be completed when it suits the individual traveller and can be paused and resumed if something comes in the way. We provide different e-learning courses depended on the needs of your organisation. 

Contact us

Guardian security specialists, can provide you, your employees, and your crisis management team with immediate support.


Let’s start by having a look at your needs: