In times of crisis, effective management requires precise handling, based on best practise and experience. Often, this requires retaining the right expertise and having the right procedures in place. Our experienced responders stand by on a 24/7/365 basis to support you, your business, and employees globally.
We have more than 15 years of experience responding to crises throughout the world, ranging from emergency security and medical evacuations, to kidnap and piracy events, extortion, threats, and disappearances.
Retained by AIG, the world’s largest insurance company, we have experience delivering crisis management support to all sectors of industry and sizes of organisations. We also consult on an private basis with high-net-worth individuals and families.
Guardian’s response team is capable of supporting you in the management of any type of crisis. We have consulted on hundreds of international and high-profile cases over the years. We provide you with support and advice based on our own hard-earned experiences from some of the most complex crises companies, employees, and families have ever had to face.
Crisis Management Team Training
Preparing and training your crisis management and incident management teams on crisis and emergency procedures are vital components in your ability to counter sudden and unexpected crises and business interruptions. Through a tailored approach to best practise, based on your organisational context and resources, we offer scenario-based training and testing of your ability to handle crises effectively. Depending on the level of experience of your organisation, the training can be delivered as a workshop or a fully-fledged, realistic crisis simulation.
Guardian’s 24/7 Emergency Hotline
Guardian’s emergency hotline, staffed by our security specialists, can provide you, your employees, and your crisis management team with immediate support if and when a crisis occurs.
Guardian’s response team operates on a 24/7/365 basis and stands ready to offer immediate support or deployment, if and when acute crises occur. We can assist and support you in setting up and guiding your crisis management team from the very critical early stages of a crisis. In the event of an extended crisis, we can embed crisis consultants within your organisation to expand your capacity, and help you achieve the redundancy and resilience needed to sustain pro-longed crisis events, while at the same time upholding business continuity and critical business processes.
Crisis Management Support
Guardian’s prolific experience in crisis management enables us to assist your crisis management team throughout the emergency, thus helping you get a head start on the problem. Our crisis support team can assist you throughout the crisis to help contain it and limit the negative effects.
Guardian is ready to support you and will dedicate an experienced, internationally accredited negotiator to assist in case of kidnap-and-ransom (K&R) incidents, as well as other types of hostage situations, such as terrorism and illegal detention by corrupt authorities. With several years of experience and numerous solved cases, we have a proven track record as live hostage negotiators.
Criminal networks specifically target international organisations and individuals by holding sensitive information or assets for ransom. Guardian can provide valuable assistance from experienced professionals with a proven track record of negotiating extortion demands.
Individuals and organisations sometimes face situations where local law enforcement either cannot, will not, or should not, search for missing persons. Guardian is ready to dispatch responders throughout the world to conduct searches in any situation.
Malicious Product Tampering
Product extortion and Malicious Product Tampering can be financially devastating to organisations: the risk it poses to reputation, public health and business continuity is profound. Guardian has years of experience in supporting and resolving cases in different areas of business.
Guardian is ready to support the extraction of individuals on a 24-hour basis. Our consultants are trained and experienced in getting people out of dangerous situations such as medical crisis, natural disasters, political unrest and terrorist attacks. We stand by to assist both on-site and remotely in case of rapid deterioration of the local security situation.
Communication is a vital part of crisis management. To avoid exacerbating the crisis, the crisis team should quickly develop a communication plan for both internal and external stakeholders. Our experienced consultants and partners will assist you in this process and help you to handle the crisis.
Contact us to hear more about our crisis management solutions.