Crisis Management

At guardian we believe in a proactive and strategic approach for crisis management. This helps in dealing with unforeseen events, ensuring an organisation’s resilience and capability to navigate through turbulent times while safeguarding its interests and stakeholders.

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crisis management services and approach

Crisis Management Workshop

To be best prepared to respond to a possible crisis, training beforehand is crucial. A crisis management workshop in which best practices are being discussed by a Guardian expert is a useful way to kick off the process of strengthening your preparedness. We will discuss potential crisis scenarios that could impact your organisation and walk through a fictional crisis together to test your existing crisis management procedures. With a hot debrief, you will receive learning points by best practices. This serves as an excellent starting point for revising your crisis management plan.

Crisis Management Exercise

Based on our experience we know that a crisis management exercise is critical to train crisis management teams. Consequently it will aid in minimising the impact of a crisis and in ensuring business continuity. Guardian will design an exercise that will stress and test your ability to handle crises effectively. The training can be provided as tabletop training or as a full-scale, realistic crisis simulation with Guardian role players. The exercise serves as an efficient way to identify possible gaps in the crisis management team and existing procedures.

Crisis Response

Guardian provides rapid response and assistance in crisis management and offers prompt reactions, expertise, and access to additional resources when individuals and organisations face crises. We are very experienced in dealing with kidnapping cases, threats, and any other crisis for organisations. We understand the level of stress you are experiencing, and we support and guide you through the process of dealing with the crisis 

Crisis Management Policy

A Crisis Management Policy is extremely important as it describes and outlines the organisation’s general attitude towards crises, including how you want to prevent, respond to, and recover from them. Guardian can assist in developing such a policy for you which will clarify the responsibilities of both the management and the employees by specifying standard operating procedures (SOPs) in case of an emergency or a crisis. If a company already has a Crisis Management Policy, Guardian can review, improve, or update it.

Turning Point

Turning Point is a crisis management board game, developed by Guardian. The narrative-based game takes you through the journey of managing a fast-moving situation which threatens your organisation. Working together with your team, you will make strategic decisions to protect your company’s reputation and finances. With Turning Point, we have drawn on Guardian’s many years of experience in crisis handling to offer you an innovative and interactive way of familiarising your team with the principles of crisis management. By promoting crisis management knowledge amongst your team via this fun and engaging format, you will build resilience in your organisation and prime your employees for quicker and more empowered action if a crisis does strike. Our facilitator will ensure that the lessons learned during the game are directly applicable to you and your company and can be used to improve your crisis management setup.

Crisis Advisory

At Guardian, we offer comprehensive ad-hoc crisis consultancy services to our clients. Our expertise within the Crisis Management Department span the fields of business continuity management, crisis management, and risk management. Depending on your requirements, we can deploy one or more consultants to work within your organisation for short or extended periods. Our assistance may bring value during the initial stage of developing a crisis or business continuity management programme, whilst undergoing the implementation phase, or in between recruitment by filling vacant positions. The multidisciplinary backgrounds of our consultants allow us to work holistically on a strategic level, considering the various aspects and complexities of the challenges faced by our clients. Over the years, our consultants have played an integral role in various operations across diverse sectors, including banking, media, and humanitarian NGOs.

Review and Evaluation

In the event of a security incident or crisis, Guardian- can undertake an after-action review of the plans and procedures to update them with valuable new information and lessons learned while also providing you with a thorough evaluation of how you handled the crisis. We can also support you with strategic and operational assistance during any crisis and perform a thorough evaluation of your handling of the crisis.

Get in touch with our experts

Guardian security specialists, can provide you, your employees, and your crisis management team with immediate support.


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